The 30-Day Promise

Your shoulders looked after every evening, or your money back.

Use KNADA for 30 days. If it doesn't become your ten minutes of warm hands, email us at loominouscontact@gmail.com within 30 days of delivery with your order number and we refund you to your original payment method.

• Refund within 30 days of delivery
• One email is all it takes
• Free, tracked US shipping on every order

Something wrong with your order?

If your KNADA order arrives damaged or not what you ordered, email us within 30 days of delivery with a photo and your order number and we'll send a replacement or refund you, whichever you prefer.

The full wording is in our refund policy. Nothing here affects your statutory rights.